Security Awareness Training Programs

Why employee security matters

People are often the fastest path into an environment, and small mistakes cause big incidents. Effective awareness training changes behavior, reduces phishing clicks, raises reporting rates, and makes your other security controls work better. We build training that sticks, and proof that it worked when auditors, insurers, and customers ask.

Snapshot first - measure before you train

We begin by measuring current human risk so training is targeted and measurable. The Security Snapshot delivers:

• A password and authentication posture check, including multi-factor adoption where applicable.
• A review of policy awareness, onboarding and offboarding practices, and privileged user behavior.
• Quick wins and the highest-risk teams or workflows to prioritize.
• You get a prioritized training roadmap to act on right away.

Scope and objectives - agreed after we measure

After the Snapshot we confirm what to protect and what success looks like. Together we set:

• Which teams, locations, and roles are in scope.
• Training goals, for example reduced phishing clicks or faster incident reporting.
• Acceptance criteria, measured baselines, and named owners.
• This keeps training focused on business outcomes and prevents wasted effort.

What effective training delivers - outcomes you can show

• Fewer successful phishing attempts, measured by lower click rates.
• Faster incident reporting by employees, which shortens containment time.
• Higher adoption of secure behaviors, for example using multi-factor authentication and approved password managers.
• Clear evidence for auditors, insurers, or buyers showing training completion and behavior change.
• Role-specific playbooks for admins, executives, and customer-facing staff.

Our five-step client process

1. Security Snapshot (five days) - simulated phishing baseline, policy awareness check, password and privileged access review, and a prioritized training roadmap.
2. Scope and Objectives - confirm in-scope teams, set measurable training goals, assign owners, and agree acceptance criteria.
3. Design learning paths - create short, role-based modules, micro-learning prompts, and simulated phishing campaigns.
4. Pilot and iterate - run a pilot program, measure results, refine content, and fix friction points.
5. Rollout and sustain - phased rollout, scheduled refresher campaigns, reporting dashboards, and governance to keep training current.

Deliverables - what you will receive

• Snapshot Report - baseline metrics, risk areas, and a prioritized training roadmap.
• Training curriculum - short, role-based modules, tabletop scripts, and microlearning prompts for ongoing reinforcement.
• Simulated phishing program - campaign templates, scheduling plan, and measurement dashboards.
• Behavior metrics dashboard - click rates, report rates, completion rates, and trend reporting.
• Policy and onboarding alignment - short policy briefs, new-hire training checklists, and offboarding gates.
• Executive and audit pack - completion certificates, behavior change evidence, and remediation logs.
• Sustainment plan - annual calendar of refreshers, drills, and governance checkpoints.

Timeline and what to expect

• Days 1 to 5 - Security Snapshot and prioritized training roadmap with our five-day clarity guarantee.
• Week 2 - Scope and Objectives sign-off and pilot curriculum delivery.
• Weeks 3 and up - pilot results, iterative improvements, and phased rollout by team.
• Ongoing - quarterly or monthly reinforcement campaigns, simulated phishing, and reporting.

Acceptance criteria - how success is measured

• Snapshot delivered and Scope and Objectives signed by stakeholders.
• Pilot program completed with measurable improvement in baseline metrics, for example reduced phishing click rates.
• Training modules deployed for target teams and tracked to completion.
• Incident reporting rate improves, showing employees report suspicious items faster.
• Evidence package prepared for auditors, insurers, or buyers showing training and behavior change.

Risks and how we mitigate them

• Training feels irrelevant and is ignored - we design short, role-specific learning that fits real job tasks and follow with real-world simulations.
• Simulated phishing causes alarm - we coordinate timing, provide pre-briefs for leaders, and include clear remediation and coaching for users who fail.
• Poor adoption over time - we build nudges, microlearning reminders, and manager-level reporting to keep behaviors current.
• Privacy or legal concerns with simulations - we limit sensitive content, secure test data, and provide opt-out paths for critical roles.
• Failure to show impact - we measure baselines, set clear targets, and only scale content that demonstrably improves behavior.

Three simple next steps - make security habits stick

1. Book a free 30-minute Clarity Consultation - we confirm your training goals and the immediate business benefits: fewer phishing incidents, faster reporting, and stronger audit evidence.
2. We run the five-day Security Snapshot - you receive a behavioral baseline and a prioritized training roadmap that targets the highest-risk teams and workflows.
3. We kick off Week 1 pilot - Delivery assigns the lead, we run a pilot simulation and module, measure results, and prepare the phased rollout so you begin seeing behavior change quickly.