Business Continuity Planning

Why business continuity matters

Incidents happen. Power outages, ransomware, cloud outages, or key-person loss can stop revenue, damage reputation, and create regulatory headaches. Business continuity planning turns firefighting into a repeatable process so you restore critical services quickly, communicate clearly, and protect customers and revenue.

Key considerations — what drives resilience

• Critical services first - identify the systems and processes whose downtime causes the most business damage.
• Recovery objectives - set realistic recovery time objective (RTO) and recovery point objective (RPO) targets that match business tolerance.
• Dependencies and single points of failure - map infrastructure, vendors, and people so nothing important is missed.
• Clear roles and communications - who declares an incident, who runs recovery, and how you tell customers and regulators.
• Tested runbooks and automation - playbooks must be executable, tested, and produce measurable recovery.
• Data protection and failover - backups, replication, and failover plans that restore the right data quickly and safely.
• Regulatory and contractual needs - evidence and timelines required by customers, insurers, or regulators.

How we help — practical, field-tested, and business-focused

We build continuity into your operations so you can recover with confidence and minimal disruption.

You’ll get

• A Business Impact Analysis that ranks services by risk and business cost of downtime.
• Clear RTO and RPO targets tied to prioritized systems and business outcomes.
• Recovery playbooks and runbooks for each critical service, written for operators.
• Crisis communications templates and stakeholder notification flows for customers, staff, and regulators.
• Tested backup and failover plans with documented restore procedures.
• Tabletop exercises and live recovery drills that validate people, process, and tech.
• A governance calendar to keep recovery plans current as systems and vendors change.

Our five-step process — clear and executable

1. Continuity Snapshot (5 days) - rapid assessment that produces a Business Impact Analysis and a prioritized continuity roadmap.
2. Scope & impact - identify your critical services, key customers, and acceptable downtime.
3. Design & runbooks - we write simple, executable recovery playbooks, data recovery steps, and communications plans aligned to RTO and RPO targets.
4. Implement & test - we deploy required automation, verify backups and replication, run tabletop exercises, and execute restoration tests.
5. Operate & govern - scheduled drills, incident after-action reviews, and a governance plan that ensures plans stay current and practiced.

Deliverables — what you will receive

• Business Impact Analysis - ranked services, downtime cost, and priority list.
• Continuity Roadmap - prioritized remediation tasks mapped to RTO and RPO.
• Recovery Playbooks - step-by-step runbooks for operations and IT.
• Crisis Communications Pack - templates, contact lists, and escalation flow for customers, staff, and regulators.
• Test reports - tabletop and restore exercise outputs with remediation items.
• Governance plan - review cadence, owner list, and change-control rules for the continuity program.

Timeline & what to expect

• Days 1–5 - Continuity Snapshot and prioritized roadmap. We guarantee clarity in five business days or refund 110% of your investment.
• Week 2 onward - implement high-priority remediations and author runbooks for critical services.
• Testing cadence - tabletop exercises in weeks 3–4, live restore tests as scheduled, and quarterly drills thereafter.
• Ongoing - annual full tests and continuous updates tied to change control.

Acceptance criteria — how success is measured

• Critical services identified and approved with RTO and RPO targets.
• Recovery playbooks written, validated in tabletop exercises, and available to operators.
• Successful restore test for at least one critical service documented and remediated.
• Crisis communications plan tested in a tabletop and stakeholder contact list validated.
• Governance cadence established with owners and scheduled drills.

Risks and how we mitigate them

• Unclear priorities - we run an impact-focused workshop to get executive alignment on what must come back first.
• Recovery fails in practice - we validate with tabletop and live restore tests and fix gaps until tests pass.
• Vendor or supplier gaps - we identify third-party dependencies, require evidence of their continuity, and build compensating controls.
• Communication breakdowns - we script stakeholder messages, run drills, and document a single incident commander model.
• Data loss or corruption - we validate backups, cross-check replication, and test point-in-time restores to meet RPOs.

Three simple next steps — benefit-first

1. Book a free 30-minute Clarity Consultation - we confirm critical services, risk tolerance, and the immediate benefits of continuity planning.
2. We run the 5-day Continuity Snapshot - you receive a Business Impact Analysis and a prioritized roadmap showing how fast you can restore critical services.
3. We kick off Week 1 sprint - we implement top priority remediations, author recovery playbooks, and schedule the first tabletop exercise so you start seeing concrete recovery capability quickly.